· It is important to note that Microsoft Word files do not open the same on all computers. Since they compose the page according to the printer driver, they will reflow when we open them from what they were when you opened them. For this reason, especially if flow is important to you, it is better to submit your Word files as a PDF file. You should find the option to save the file as a PDF under the File menu. That being said, you will need to insure that all your graphic files used are high enough resolution before making the PDF. If you cannot make the PDF be aware that the printout we produce may look different from what you envisioned..

· Please provide all external links with your files. This includes all clip art, photos, illustrations, etc. not created in your page layout program.

· Please provide all font files (including Postscript, True Type, Open Type, etc) and do not assume that we have your typefaces on file. Check the fonts section of this guide for more information.

· Send in a full-size, full color print out of the final version of your file. If you are submitting your file electronically, please send a PDF.

· Do not send entire font or clip-art library disks.

· If you received a quote from us, please make sure your file matches any specs you provided. If the final files differ from your original specs, please note any changes.

· Make sure your file works before sending it to us. If you are having problems with it (i.e. your images are not printing right), please call us before sending it in. We are more than happy to help you fix the problem spots and if we know about it ahead of time it prevents production delays.

· Keep a copy of all your files on your computer.

· Only send us files used in your job and make sure the names correspond to files used in your document.


· When importing external links, always go through the “Place” dialogue box rather than copying and pasting; we typically cannot edit embedded graphics.

· Embedded charts, clipart and photos may not be usable. Please supply any external files used in your document as separate items on your disk. · Make sure your raster images have adequate resolution. See the Photoshop section for more information.

· If you rename graphics for any reason, re-import them into your page layout program before sending us your job. Make sure graphic names are not identical to avoid mistakes.


· Most monitors and desktop printers are uncalibrated and therefore the color you see on your screen is not necessarily what youÕll get in the final output. Use materials such as the Pantone Matching System books or the Postscript Process Color Guide to get a better idea of the color.

 · Be aware that Word uses the RGB color space and printing  uses the CMYK color space. As such, there will be some color shift  between what you see in Word and what prints.


· Check header and footer items for alignment. If possible, put recurring graphic elements (page numbers, bars, etc) on the master pages to ensure consistency throughout your project.

· Be sure that margins and panels are set up correctly.

· Make sure you take into account margin space needed for binding.


· Use style sheets to ensure consistency of font styles throughout your project.

· If you use the control palette for bolding or italicizing your fonts, make sure there is an appropriate font file (see the font section for more information).

· Be careful of excessive tracking or kerning; stick with kerning values of 3 or less.

Please check all guides prior to sending us your projects to ensure that your files are properly prepared.